FAQ - Frequently Asked Questions

Treehouse
  • How do I find out about Treehouse Textiles new workshops?

    Please sign up for our monthly newsletter which will include workshop news, exciting and interesting VIP specialist workshops, as well, special offers, photos and activities at Treehouse Textiles. Or alternatively you can follow us on Instagram/Facebook.

  • What do I need to bring to the workshops at Treehouse Textiles?

    Tools and equipment are provided by Treehouse Textiles, this includes sewing machines (you are welcome to bring your own) cutting mats, rulers, rotary cutters, threads, needles, pins or other requirements necessary. The workshop description will advise you of the amount of fabric required for your project, for some of the workshops fabric will be included, when not included you are welcome to bring your own fabric or purchase some from our ever expanding range.

  • Can I bring my own sewing machine?

    Certainly, please arrive early to set up, and make sure your sewing machine is in good working order and you are familiar with it.

  • How many students are there in a workshop?

    We like to keep workshops small, our average workshop size is 8 so there will be time to get assistance with your project.

  • How do I make a booking and pay for workshops?

    Please use the ‘book now’ button to book a workshop. All bookings must be paid for in advance. If you are unhappy using pay-pal please contact Treehouse Textiles on 0427 570 950 for an alternative payment option.

  • What if I need to cancel my booking?

    If you are unable to attend a workshop you may substitute with a friend (please let us know) otherwise we will accept a booking for another date.

  • What if Treehouse Textiles has to postpone or cancel a class?

    Occasionally we may have to postpone a class, if a class is undersubscribed or for some other unavoidable circumstance. We will always try to give you 48hrs notice, and an offer of an alternative date or a full refund will be made. We will not be liable for other costs or expenses that you may incur.

  • Do you welcome children in adult classes?

    We welcome children over 12 years, but require that they are accompanied by a parent or a friend and must have an individual booking for a workshop. Please note we are unable to accommodate younger children at our adult workshops at Treehouse Textiles, unless it is specifically a children's class and then children aged 10 upwards are most welcome.

  • Do you offer gift vouchers?

    Yes, please e- mail us at info@treehousetextiles.com.au or phone 0427 570 950 to purchase a gift voucher. They may be redeemed for workshops, fabric or other lovely things we have at Treehouse Textiles.

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